Your questions answered
No you cannot buy by Telephone. For a Quote or to Purchase Cover, please use the online application form.
You can email our support AT ANY TIME or call 0871 811 7100 (during normal office hours only).
We do NOT insure hired or rented vehicles. The ONLY EXCEPTION is Motorhomes: we can cover hired or rented Motorhomes.
We do NOT offer cover for imported or non UK registered vehicles.
NO, the maximum number of seats we can insure is 8. See our full Terms and Conditions.
Our maximum gross vehicle weight is 3.5 tonnes, motorhomes up to 5 tonnes.
Yes. The driven vehicle is insured on a comprehensive basis. The towed element is insured on a third party basis only.
Yes. To be sure, you should enter your vehicle details in the Quote Form to see if we can insure it.
NO. You can insure a vehicle you do not own with the owners permission.
We accept Full UK, EU and Australian or New Zealand Licences subject to Terms and Conditions.
Yes. But this excludes our Motorbike cover. See Terms for further information.
Yes. dayinsure short term insurance is suitable. (At the sole discretion of the individual post office and we cannot guarentee that it will be acceptable).
Available to print from our site and on a PDF via a confirmation email sent after purchase. You can also request a Postal copy at the time of purchase for an additional fee.
NO. We cannot offer cover under those circumstances.
Our minimum age is 21 and the maximum age is 75 (Conditions apply).
All dayinsure policies are comprehensive.
Our excess levels vary - Please see your Insurance schedule for details.
We do daily updates to the MID so it could take up to 28 hours to appear on MID.
You may cancel your policy at any time. However due to the short term nature of the insurance, there is NO REFUND OF PREMIUM.
For Aviva policies call 0800 678 999.
No. Our cover is only valid whilst travelling in an EU member country.
NO. Our policies can NOT be used for this purpose.
Once a policy is approved no changes can be made.
For Mondial Assistance policies call 0845 641 9713 if you are in the UK. Call +44 (0)208 603 9713 if you are in Europe.
For RAC Breakdown policies call 0800 056 4481.