Frequently Asked Questions
To help you get the most from our insurance products, we have tried to provide as much information on our site as possible. Below is a list of our most Frequently Asked Questions to help you, courtesy of our support team.
If you don't find the answer you are looking for here, please contact our Support team on 0845 450 6615 or email firstname.lastname@example.org.
Can I telephone for a quote?
If the site has problems, who do I call?
Can I insure a hired/rented vehicle?
Can I insure an imported or non UK registered vehicle?
Can I insure a vehicle with more than 8 seats?
What is the maximum size of vehicle I can insure?
Does your insurance cover towing a boat/caravan/trailer?
Does vehicle age effect my application for cover?
Do I have to be the registered keeper to buy short term cover?
What type of licence is acceptable?
Can I buy cover if I am not a UK resident?
Can I buy Road Tax with a dayinsure policy?
How and when will I get my insurance details?
Do you cover importing and exporting of vehicles?
What are the age limits for dayinsure cover?
What level of cover does a dayinsure policy offer?
What is the excess on my policy?
When will my policy appear on the MID?
Can I cancel my dayinsure policy?
Who shall I call if I need to make a claim?
Can I be covered outside of the EU?
Can this policy be used to retrieve a seized/impounded vehicle?
Can I change the details within my policy?
I bought Breakdown Cover, who should I contact if I breakdown?
Can I purchase vehicle tax with my policy?
When is my policy submitted to the Motor Insurance Database (MID)?
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