We do not sell data to external organisations.
Cookies are small files that are sent to your PC, mobile phone or tablet when you visit a website. They stay on your device and are sent back to the website they came from when you visit it again. Cookies collect data and send it to us while you use the site. These are written into mobile apps and web pages that you visit on your device.
All cookies are either ‘session’ cookies or ‘persistent’ cookies.
Session cookies last for the length of your visit to a website. They delete themselves when you close your browser. Session cookies can help with security. For instance, they can keep you signed in as you move around a website.
Persistent cookies stay on your device when you close your browser.
They are used for many jobs. For instance, they can remember your username for websites where you sign in. They can also store your choices for when you go back to a website.
Organisations find them useful to see how people use their websites. They can also be used to tailor the ads and marketing you see on social media, apps and other websites.
Whether a cookie is first, or third party depends on where it comes from.
First party cookies are set by websites you go to.
Third party cookies are set by outside organisations. For instance, you may be on a website that has ‘Like’ and ‘Share’ buttons for social network sites. If you click one, the social network site will put a ‘third party’ cookie on your device. That cookie may then collect data about you and send it to them too. You will need to set your privacy choices on their site, to tell them how they can use your data.
We use our own cookies and others from companies we work with such as social media, search engines, other advertising networks, and our business partners.
We may use four categories of cookie on our websites, based upon the International Chamber of Commerce UK Cookie Guide. These fall under the following categories.
These cookies are needed to run our website, to keep it secure if you are signed in and to obey regulations that apply to us.
If you are a customer, they help us know who you are so that you can sign in and manage your accounts. They also help us keep your details safe and private.
Other important jobs they do are:
You can’t turn off these cookies.
These cookies tell us how you and our other customers user our website. We combine all this data together and study it. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. This helps us to:
We’ll ask for your consent to use these cookies.
These cookies remember choices you make to improve your experience. These cookies are used to recognise you when you return to our website. These cookies are used to provide services (such as videos) or allow the website to remember choices you make (such as your username, language or the region you are in) to provide enhanced, more personal features.
Our use of Functionality Cookies might include:
We do not use Functionality Cookies to target you with adverts on other websites.
Targeting/Marketing cookies record your visit to our website, including the web pages you have visited and the links you have followed. These cookies collect information about your browsing habits. We use this information to make our websites and our advertising relevant to your interests and provide this information to third parties.
This information may be used to trigger direct communications with you, for example, to send you automated emails tailored to your interests, unless you have opted out of receiving marketing materials from us.
We may also use information from Targeting Cookies to trigger service support communications.
Targeting Cookies may also be placed by our approved business partners. Targeting Cookies are generally linked to services provided by those third parties e.g. “like” buttons.
Our use of Targeting/Marketing Cookies might include:
We’ll ask for your consent to use these cookies.
These are similar to cookies and allow us to collect information about how you use our website and help us to offer you the best service. We may use web beacons and pixel tags alongside cookies both on our website and in any emails we send to you.
Web beacons and tags are commonly used across many websites and do not harm your computer system.
Further information can be found at http://www.allaboutcookies.org/web-beacons/
You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser’s ‘help’ facility.
You can prevent our site from adding any new cookies to your machine if you use the Cookie Consent banner on the site to reject the cookie categories.
If cookies are already on your system, you can delete them. For more information on cookies and deletion of cookies please visit: http://www.allaboutcookies.org/manage-cookies/
Please be aware that restricting or deleting certain cookies can result in difficulties when navigating around websites.
Our websites use Google Analytics, which is a web analytics service provided by Google.
For more information please see: google analytics
If more than one person uses your device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see ads based on sites they have visited as well as sites you have visited.
Some of our cookies collect data for more than one use. We will only use these cookies for their essential purposes unless you have given your consent to any other uses they have.
Turning off one or more types of cookies will not delete any that have been downloaded in the past. We may still use data we collected up to that point but will stop collecting new data.
You can find more information about the individual cookies we use and the purposes for which we use them by contacting support at email@example.com
Last updated: January 2022