From extending your policy to the MID, find the answers below.
You can buy a policy to start within 15-30 minutes. Your Insurance Certificate is available to download after you’ve paid, so you can drive as soon as your policy starts.
You can’t accrue any No Claims Bonus on a Dayinsure policy, but if you have a claim this won’t affect any No Claims Bonus you’ve built up already.
It’s our intention to provide you with a high level of customer service at all times. However, should you be unhappy with our service or have any cause for dissatisfaction we have a formal complaints procedure. In the first instance you should contact us by E-mail, telephone or in writing with full details. Please include the policy details if applicable. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financialombudsman.org.uk
Telephone: 0333 005 0944
Address: Mara House, Tarporley Business Centre, Nantwich Road, Tarporley, Cheshire CW6 9UY
To see our full Complaints Process – please click here to view our Terms of Business.
Once you’ve paid for your insurance, we’ll email you a certificate within 30 minutes – this is your proof of insurance. The date and time your insurance starts will be on the certificate. You are insured to drive from then.
There are two options for you to use to Cancel a live Dayinsure policy.
Option 1 – Please sign into your Dayinsure Customer Access account – Click on the Cancel button of the live policy you would like to cancel and follow the on screen instructions.
Option 2 – Click on the document link provided in our confirmation email – Click on the Cancel button and then follow the on screen instructions.
For further information about the Dayinsure Refund Policy, please click
Extending your policy on a like for like basis may be available. Please log in to your Dayinsure Account to see if your policy is eligible to be extended.
You can cancel your policy and buy a replacement with the right details. You’ll be entitled to a refund of any full days left on your policy, and there’s no cancellation charge.
We guarantee to update the Motor Insurance Database (MID) every 7 days and in some cases more often but we always recommend always having a copy of your Insurance Certificate with you during the period of cover. You can drive the vehicle legally between the dates and times shown on the certificate of motor insurance issued to you.
The amount of excess varies – but will be confirmed before you buy your insurance. The amount will also be shown on the insurance certificate once you’ve bought insurance. There isn’t a separate excess for glass claims. The ‘excess’ is the first part of any claim you have to pay. Excess protection is available to add on to your policy.
All policies provide Comprehensive cover.
If you’ve changed any of your personal details you may not be eligible to extend your current policy, we suggest you re-apply for a new quotation.
Please note: If a new quotation is not available it means that you may no longer meet the acceptance criteria for a Dayinsure short term insurance policy.
The refund will be returned to the customer’s account used to pay for the cover.
As multiple transactions will have been made due to you extending the duration of your policy, these refunds may appear on your bank statement/account as more than one transaction.
Provided there have been no claims or incidents likely to give rise to a claim you’ll be entitled to a refund of unused premium.
As you have now amended your policy, you’ll only be able to see the current live certificate and schedule
In your document list held in your Dayinsure ‘My Account’, you’ll be able to view an amended certificate and schedule with the existing start date of your policy but your amended end date of the policy.
We want to provide our Dayinsure customers with the ability to manage your policies at any time.
So, click this link to sign up today Dayinsure Account
The Dayinsure account:
Only Customers who have a current live policy with us will be able to apply to extend their policy (subject to acceptance / lending criteria).
You can do it right here on the Dayinsure website – simply log into your account to see if you can extend your policy – or follow the steps in the app. If you didn’t create an account when you bought your policy, you can still extend by clicking “purchase extra days” and following the simple steps in your email notification.
If you have any difficulty extending your policy, it may be that you don’t meet the criteria any more. In this case, you may want to talk to us to find out more.
An extension to your current Dayinsure short-term motor insurance policy can only be done on a like for like basis up to a maximum of three times or a maximum of 30 days from your original policy start date (whichever is the sooner).
If you’d like to change anything or add on any optional products to meet your needs, you’ll need to request a new quotation.
If you extend your policy duration all policy terms and conditions will remain the same.
If something has changed or you would like to arrange different cover on a Dayinsure policy, please request a new quotation and take out a new Short-Term Motor Insurance policy
If you are unable to extend your policy you may choose to apply for a new quotation. Just click the following link to get a Dayinsure short term motor insurance quotation.
Please note: if a new quotation is not available it may mean that you may no longer meet the acceptance/underwriting criteria for a Dayinsure short term insurance policy.
Your policy terms and conditions will remain exactly the same as the original policy you took out with us. The only change that will be made is to the end date of your policy and a revised certificate and schedule will be available once the process has been completed.
You may only extend your policy three times or up to a maximum of 30 days, whichever is the sooner. This is subject to acceptance / underwriting criteria.
If after you’ve reached your maximum number of extends or the 30 day limit and you still need insurance cover, you’ll need to re-apply for a new policy.
Just click the following link to get a Dayinsure short term motor insurance quotation.
30 days is the maximum duration of our Dayinsure Short Term Motor Insurance policy.
However, if you do require a longer period, you may re-apply for a new policy to provide cover up to a maximum of 30 days.
It will enable you to extend an active Dayinsure Short Term Motor Insurance policy, for up to a maximum of 30 days from the original inception date.
Please note: you will only be allowed to extend three times to reach the maximum duration of 30 days from the original inception date.
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