All our staff are continuing to work remotely, and the business is still fully operational. If you plan to take out a policy, nothing has changed, it can still be done online in as little as 15 minutes.
It’s now easier than ever to take out one of our temporary insurance policies. With our recently launched Dayinsure car insurance app, you’ll be able to take out a policy on the go and quicker than ever as your information will pre-save.
If you have any questions, our customer services team are available from 9 am – 5 pm every day by email: email@example.com or phone: 0333 005 0944 from 9 am – 5 pm Mondays, Tuesdays, Wednesdays, Thursdays and Saturdays; and 9 am – 4 pm on Fridays and Sundays. On Saturday and Sunday, our phone lines are closed for lunch between 12:30 pm to 1:30 pm.
If you plan to volunteer your time in light of the pandemic and driving for a voluntary organisation or charity to help relieve some pressure, a normal motoring policy should cover you to do this, but this depends on your annual insurance company.
If you find your annual policy doesn’t cover you for volunteering, then a normal temporary car insurance policy with Dayinsure will ensure you are covered.
We understand that over the course of the pandemic, many people have decided to start commuting in their own vehicles rather than take public transport. If your annual policy covers you for commuting, you will be covered to drive to work instead of taking public transport. If it doesn’t, we can offer temporary business insurance that can start in as little as 15 minutes.
All cars that are not listed as SORN (officially off the road) or kept and used solely on private land must be insured, so you won’t be able to pause your annual insurance if you are self-isolating. However, you can get in touch with your annual provider if you will not be driving for a while to see how they might be able to support you.
If you break down while on the road, you won’t see any difference in service from your breakdown cover provider. Most of the major breakdown companies have ensured all their mechanics only come to work if feeling fit and well, they will all be briefed on the latest hygiene advice and equipped with cleaning products, masks, gloves and hand sanitisers.
If you have temp cover with us and wonder what will happen if you break down during the Coronavirus pandemic, please check the RAC’s website for their latest information.
When you have been instructed to self-isolate, you must by law and can be fined if you do not follow the rules and so, in this time, you should not be leaving the house or refuelling your car. If your car needs to be turned over or refuelled whilst you are self-isolating, we encourage you to ask a friend or family member to do this (making sure they are comprehensively covered to do this with temporary car insurance).
If you are not self-isolating but just looking for advice on how to make refuelling as safe as possible, there are some steps you can take. If you need to refuel, most supermarket filling stations have self-service pumps that allow you to fuel up and pay without needing to go inside. These are a great option for limiting human contact. Equally, for those with an electric car using a public pump, you can usually pay by app, which is preferable.
We suggest you keep a pair of gloves in the car for refuelling or use any gloves available on the forecourt. You can then dispose of these at a bin on the forecourt before returning to the road.
As all holiday accommodation around the UK is now able to open, including hotels and B&Bs, you are now able to drive for a holiday in the UK provided you’re abiding by all COVID-19 restrictions. Present restrictions also limit group holidays together to up to six people or two households (each household are also able to include their support bubble, if eligible.)
When you are travelling you should also abide by these restrictions. So, your private vehicle should have no more than 6 people in it (except when everyone present is from no more than 2 households.)
For those who may be borrowing a motorhome from friends or family in order to have a safe and distanced staycation, we can offer easy to organise temporary motorhome insurance to get you covered for your trip.
As of the 17th of May, there are no longer legal restrictions or permitted reasons required for travelling internationally. Instead, a traffic light system has been put in place which offers different rules for returning to the UK depending on the country you travel to. You can see a full list of the countries and their restrictions here.
Due to variants of the virus emerging around the world at different times and different countries responses to the pandemic, we expect that the rules on international travel will continue to change for some time so be sure to check which list the country you are travelling to periodically both before and during your trip.