FAQs
You need to use your current permanent UK (England, Scotland and Wales) home address, as stated throughout your application and shown on your Schedule of Insurance. If you make a claim, you will be asked to provide proof of residence at that address. Temporary addresses, work addresses, or correspondence-only addresses are not acceptable.
Below are some of the more common reasons for a payment being declined.
- Lost internet connection: please try again
- Try a different internet browser, a different device or a different payment method
- If you’re still having trouble, try contacting the cardholder’s bank to make sure the transaction isn’t blocked.
We can insure a car for up to 30 days. If you need longer cover, you can take out a new policy at the end of the 30 days. The shortest time we can insure a car is one hour. The policies are only for consecutive days on cover.
If you can’t complete our application, it’s probably because some of the information isn’t recognised. Make sure you check your details including your email address, occupation and driving licence number. If you still need help, email us at support@dayinsure.com. To allow us to respond more efficiently, please include the exact on-screen message you are seeing.
To get a quote, please apply online. Please remember you can’t get a price over the phone.
