Who we are

Wherever the name "dayinsure" is used within these pages, this refers to one or more of the trading companies of dayinsure.com limited and our trading partners in the Aviva Plc group, that operate in the United Kingdom and who may or may not offer insurance and financial products or services on this site.

What information we collect and how

The information that we collect via this website may include:-

  • Any personal details that you type in and submit such as your name, address, e-mail address, date of birth, lifestyle and other information.
  • Data that allows us to remember you, any interests that you have recorded and how you use this website. This saves you from re-keying information when you return to the site and allows us to arrange our website content to match your preferred interests. We may in the future use "cookies" to collect this data. Cookies are text-only strings of information that are stored on your web browser or hard disk. You have the ability to accept or decline cookies by modifying the settings of your web browser. However, you may not be able to use all the interactive facilities of our site if cookies are disabled. Further details are available on our DayInsure.com cookie policy which will be available as and when we start to collect data by cookies.
  • Your IP address (this is your computer's individual identification number for internet connection) that is automatically logged by our web server. This is used to note your interest in our website.
  • Your preferences and use of e-mail updates that are recorded by e-mails we send you

What we do with your information

Your information may be used for the purposes of insurance administration by the insurer, its associated companies and agents, by reinsurers and your intermediary. It may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing the insurer's compliance with any regulatory rules/codes.

Your information may also be used for offering renewal, research and statistical purposes and crime prevention. It may be transferred to any country, including countries outside the European Economic Area for any of these purposes and for systems administration. Where this happens, we will ensure that anyone to whom we pass your information agrees to treat your information with the same level of protection as if we were dealing with it.

If-; (i) for any reason, any card payment made by you is the subject of a chargeback (which is where the card issuer or bank does not make payments to us because, for example, you have indicated to the card issuer or bank that you did not make a purchase from us); and/or (ii) we have reason to believe impropriety in the transaction, then we shall record this fact and other information regarding the transaction and use it in order to make decisions regarding whether to offer our services to the person, address, e-mail address, card or vehicle used or to be used in the transaction. This right is in addition to any rights we may have against you at law.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.

In the case of personal data, with limited exceptions, and on payment of the appropriate fee, you have the right to access and if necessary rectify information held about you.

Marketing

dayinsure.com limited and its agents and trading partners[Aviva Plc] may use your information to keep you informed by post, telephone, e-mail, text messaging or other electronic means, about insurance and financial products and services which may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed.

By providing us with your contact details, you consent to being contacted for these purposes.

Your rights

You can ask us to update or remove your personal information by e-mail or by writing to the Customer Services officer at dayinsure.com.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Other websites and information security

This Privacy Policy covers all websites operated by dayinsure.com limited. Any other websites that may be linked to or by our website(s) will be subject to their own policies which may differ from ours. You should carefully read the privacy policies of these websites before submitting any personal information.

You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the internet. dayinsure.com limited cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.